Find answers to common questions about our moving services
We offer comprehensive moving services including home and office relocation, packing and unpacking, vehicle transportation, storage solutions, and international moving services.
We recommend booking at least 2-4 weeks in advance, especially during peak moving seasons. However, we can accommodate last-minute moves subject to availability.
Yes, we provide all necessary packing materials including boxes, bubble wrap, packing paper, tape, and specialized containers for fragile items.
The cost is based on several factors including the volume of items, distance, type of items, and additional services required. We provide a detailed quote after a thorough assessment.
We accept cash, credit/debit cards, bank transfers, and UPI payments. Payment terms and deposit requirements vary based on the service type.
No, we provide transparent pricing with no hidden charges. All costs are clearly explained in your quote, and any additional charges will be discussed and approved beforehand.
Yes, all shipments come with basic insurance coverage. Additional insurance options are available for valuable items at an extra cost.
In case of damage, you can file a claim within 7 days of delivery. Our team will assess the damage and process your claim according to the insurance coverage.
You can file a claim by contacting our customer service team with details of the damage, photos, and your shipment reference number. We'll guide you through the process.
The duration depends on the volume of items and distance. A typical home move can take 1-3 days for packing, transportation, and unpacking.
Yes, we recommend your presence during packing and unpacking to ensure proper handling of your belongings and to address any questions that may arise.
We cannot transport hazardous materials, perishable items, illegal substances, currency, valuable documents, plants, and live animals. Please check our prohibited items list for details.
Yes, we provide international moving services with proper documentation handling, customs clearance, and door-to-door delivery.
Required documents include passport, visa, customs declaration forms, and inventory list. Our team will guide you through the documentation process.
International shipping typically takes 2-6 weeks depending on the destination, customs clearance, and shipping method chosen.
Our team is here to help. Contact us for personalized assistance with your moving needs.
